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TERMS OF SERVICE

BRAIN BOOST ACADEMY, INC.™

MASTER TERMS OF SERVICE (TERMS & CONDITIONS)

Including the Proprietary Divisions

BrainChild Blueprint™ | BrainChild Breakthrough™ | BrainChild Community™

OUR COMMITMENT TO YOU AND YOUR FAMILY

At Brain Boost Academy, our purpose extends far beyond assessments, programs, and plans. Our work is centered on improving the lives of children, teens, young adults, parents, and the families who support them.

We understand that families often come to us after spending a great deal of time searching for answers, trying different approaches, and wondering what their child truly needs. We take the trust you place in us seriously.

Our approach reflects decades of advanced training, professional education, applied experience, and direct work with children, teens, young adults, parents, and families. Just as importantly, we believe meaningful progress is built through collaboration. We value the knowledge you bring about your child or yourself, the perspective our team brings to the process, and the connection we develop as we work together.

Our goal is to help identify meaningful patterns of strengths and challenges, provide greater clarity about what may be contributing to learning difficulties, help families make informed decisions about the next steps that may best support the Participant, and provide programs that help to improve the areas of challenge so that they may thrive academically and in life. We also build meaningful communities with parents that invite connection, support, strategies, and inspiration.

Thank you for trusting Brain Boost Academy and allowing us to be part of your family’s journey. We value the opportunity to work alongside you and are committed to approaching that work with care, curiosity, respect, and a genuine desire to help each Participant move toward greater confidence, capability, and success.

The website is operated by Brain Boost Academy, Inc™. Throughout the site, the terms “we”, “us” , “BBA”, and “our” refer to Brain Boost Academy, Inc™. BBA offers the website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site and to pages, including without limitation users who are browsers, vendors, customers, participants, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to BBA offerings shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

TABLE OF CONTENTS:

PART I — AGREEMENT, COMPANY & DEFINITIONS

  1. Agreement to These Terms
  2. Definitions
  3. Program-Specific Agreements

PART II — EDUCATIONAL, NEURODEVELOPMENTAL & COACHING SCOPE

  1. Nature of BBA Services
  2. Educational and Informational Purpose
  3. Educational and Neurodevelopmental Assessments
  4. Language-Related Learning Measures
  5. Assessment Administration, Scoring & Professional Oversight
  6. Educational Interpretation & Recommendations
  7. Karyn Lutes, M.A., CCC-SLP — Credentials & Role
  • Professional Certification and State Licensure
  • Separate Licensed Professional Services

   8. Participants Outside California

   9. No Guarantee of a Particular Result

PART III — AUTHORITY TO PARTICIPATE

  1. Legal Authority to Enroll a Minor
  2. Multiple Parents or Legal Guardians
  3. Custody Orders, Restrictions & Disputes
  4. Adult Participants Age 18 or Older
  5. Participants Who Turn 18 During Services

PART IV — BRAINCHILD BLUEPRINT™ EVALUATION PROCESS

  1. Individualized Evaluation
  2. BBA-Administered & Client-Completed Components
  • BBA-Administered Components
  • Client- or Participant-Completed Components

   3. Requirements for Completing the BrainChild Blueprint™ & Plan

   4. Evaluation Deadlines

   5. Failure to Complete Client-Required Components

   6. Extensions, Future Cohorts & Reactivation Fee

PART V — RIGHT-FIT REPRESENTATIONS & EVALUATION VALIDITY

  1. Right-Fit Questionnaire
  2. Accuracy of Information
  3. Parent Facilitation Representations
  4. Material Misrepresentation or Material Inaccuracy
  5. Unexpected Difficulties
  6. Inability or Refusal to Participate
  7. BBA’s Right to Discontinue Participation
  8. Effect of Discontinuation on the Blueprint & Plan
  9. Partial Information
  10. Repeat or Alternative Assessment

PART VI — TECHNOLOGY, EQUIPMENT & TESTING CONDITIONS

  1. Required Technology, Equipment & Materials
  2. Cost of Required Equipment
  3. Failure to Use Required Equipment
  4. Remote & Home Testing Conditions

PART VII — EVALUATION FEES & FUTURE RECOMMENDATIONS

  1. Evaluation Fees Do Not Include Recommended Programs
  2. Costs of Recommended Programs
  3. Recommendations May Include Outside Providers

PART VIII — FEES, PAYMENT & REFUNDS

  1. Program Fees
  2. Fixed-Price Programs & Installment Plans
  3. Payment Authorization
  4. Past-Due Accounts
  5. Limited Cohort Capacity
  6. Nonrefundable Cohort Enrollment
  7. Nonrefundable Licenses, Materials & Monitoring Fees
  8. Program-Specific Cancellation Policies
  9. Missed Appointments & Attendance
  10. Automatically Renewing or Continuous Services
  11. Billing Disputes & Chargebacks

PART IX — PRIVACY & PERSONAL INFORMATION

  1. Separate Privacy Policy
  2. California Privacy Compliance
  3. Participant & Family Information
  4. Communication with Third Parties

PART X — RECORDINGS, AI & REPLAYS

  1. Recording & Transcription
  2. Purposes for Recording & Transcription
  3. Recording Evaluation Components
  4. Required Recording for Certain Evaluation Components
  5. One-to-One Calls & Consultations
  6. Group Calls, Audio, Transcripts & Replays
  7. AI-Assisted Transcription & Documentation
  8. Third-Party Technology Providers
  9. Retention of Recordings & Transcripts
  10. No Automatic Marketing Authorization

PART XI — GROUP CONFIDENTIALITY

  1. Participant Privacy in Group Programs
  2. No Unauthorized Sharing of Group Content

PART XII — ASSUMPTION OF RISK

  1. Ordinary Participation Risks
  2. Online & Computerized Evaluation Risks
  3. Emotional & Cognitive Challenge
  4. Movement & Home Activity Risks
  5. Health & Participation Concerns

PART XIII — INTELLECTUAL PROPERTY

  1. BBA Proprietary Intellectual Property
  2. Limited Personal-Use License

PART XIV — CONDUCT, SAFETY & TERMINATION

  1. Safe & Respectful Participation
  2. Emergencies
  3. Suspension or Termination of Services

PART XV — LIABILITY & RESPONSIBILITY

  1. Client & Participant Responsibility
  2. Third-Party Decisions
  3. Third-Party Products & Services
  4. Limitation of Liability
  5. Indemnification for Client Misconduct

PART XVI — REVIEWS, COMPLAINTS & DISPUTES

  1. Honest Reviews & Client Communications
  2. Protected Complaints & Communications
  3. Good-Faith Resolution
  4. Mediation
  5. Binding Arbitration
  6. Governing Law
  7. Venue

PART XVII — FORCE MAJEURE, IMPOSSIBILITY & IMPRACTICABILITY

  1. Force Majeure
  2. Impossibility or Impracticability of Performance
  3. BBA’s Options When Performance Is Affected
  4. Permanent Inability of BBA to Provide a Prepaid Service
  5. Client- or Participant-Related Inability Is Not Force Majeure

PART XVIII — GENERAL PROVISIONS

  1. Changes to These Terms
  2. Severability
  3. Waiver
  4. Assignment
  5. Electronic Communications
  6. Electronic Acceptance & Signatures
  7. No Partnership or Agency
  8. Entire Agreement
  9. Contact Information

CLIENT ACKNOWLEDGMENT

Key Acknowledgments

  1. Opportunity to Review Terms
  2. Program-Specific Agreements May Apply
  3. Educational and Neurodevelopmental Scope
  4. Legal Authority to Enroll a Minor
  5. Required Consent of Other Parent/Guardian
  6. Adult Participant Consent
  7. Accuracy of Right-Fit and Intake Information
  8. Participation, Technology & Equipment Requirements
  9. Parent Facilitation Requirements
  10. Consequences of Inaccurate Information or Inability to Participate
  11. Insufficient Information May Prevent Completion of the Blueprint
  12. BBA May Provide Only Valid Partial Information
  13. Cohort Evaluation Deadlines
  14. Future Cohort & $300 Reactivation Fee
  15. Limited-Capacity / Nonrefundable Enrollment
  16. Possible Retesting and Additional Fees
  17. Required Technology or Equipment May Cost Extra
  18. Evaluation Fees Do Not Include Recommended Programs
  19. Nonrefundable Licenses, Materials & Monitoring Fees
  20. Fixed-Price Installment Obligations
  21. Recording & AI-Assisted Transcription
  22. Group Session Replays
  23. AI-Generated Content May Contain Errors
  24. Recording Consent Is Not Marketing Consent
  25. Assumption of Ordinary Participation Risks
  26. No Guarantee of Particular Results
  27. Separate Privacy Policy Applies
  28. Confidentiality of Other Participants
  29. BBA Intellectual Property
  30. Right to Honest Reviews and Protected Complaints
  31. Agreement to Master Terms and Program-Specific Policies

BRAIN BOOST ACADEMY, INC.™

MASTER TERMS OF SERVICE (TERMS & CONDITIONS)

Including the Proprietary Divisions

BrainChild Blueprint™ | BrainChild Breakthrough™ | BrainChild Community™

Effective Date: 01/01/2022

Last Updated: 09/01/2026

PART I — AGREEMENT, COMPANY & DEFINITIONS

1. AGREEMENT TO THESE TERMS

Please read these Master Terms & Conditions (“Terms”) carefully.

These Terms govern the purchase of, enrollment in, access to, and participation in evaluations, programs, interventions, courses, memberships, communities, consultations, coaching, materials, digital resources, and other offerings provided by Brain Boost Academy, Inc.™, a California corporation (“Brain Boost Academy,” “BBA,” “Company,” “we,” “us,” or “our”).

Brain Boost Academy, Inc.™ owns and operates the proprietary divisions:

  • BrainChild Blueprint™
  • BrainChild Breakthrough™
  • BrainChild Community™

These divisions, brands, programs, and related offerings are proprietary to Brain Boost Academy, Inc. and are not separate legal entities.

Unless expressly stated otherwise in writing, all agreements, purchases, services, payment obligations, and other legal relationships involving any BrainChild™ division are with Brain Boost Academy, Inc.™

By purchasing, enrolling in, accessing, or participating in a BBA offering, the Client acknowledges and agrees to these Terms and any additional program-specific agreement applicable to the services purchased.

2. DEFINITIONS

For purposes of these Terms:

“Participant” means the child, teen, or adult receiving or participating in BBA services.

“Minor Participant” or “Student” means a Participant under 18 years of age.

“Adult Participant” means a Participant who is 18 years of age or older and is legally able to consent to their own participation unless another legally recognized arrangement applies.

“Client” means the individual entering into the financial or enrollment agreement with BBA. The Client may be a Parent or Legal Guardian enrolling a minor, an Adult Participant enrolling themselves, or another person accepted by BBA as financially responsible for services.

“Parent” or “Legal Guardian” means an individual legally authorized to make the applicable decisions on behalf of a Minor Participant.

“Enrollment Agreement” means a program-specific agreement identifying services, price, payment obligations, cohort information, scheduling, attendance requirements, cancellation provisions, or other terms applicable to a particular enrollment.

“BrainChild Blueprint™ & Next-Step Plan” means the individualized learning profile, findings, recommendations, strategies, planning information, and other deliverables specifically identified as included in the applicable BrainChild Blueprint™ offer.

3. PROGRAM-SPECIFIC AGREEMENTS

Different BBA services may have different requirements.

A Client’s enrollment may therefore also be governed by one or more additional documents, including:

  • an Enrollment Agreement;
  • Intake forms
  • evaluation agreement;
  • informed-consent document;
  • Right-Fit Questionnaire or attestation;
  • payment authorization;
  • attendance or scheduling policy;
  • cancellation or refund policy;
  • Privacy Policy or Privacy Notice;
  • recording or technology notice;
  • release-of-information authorization;
  • media authorization;
  • program description;
  • online checkout agreement; or
  • other written program-specific document.

These documents are incorporated into the agreement between BBA and the Client when applicable.

If a program-specific agreement addresses a subject more specifically than these general Terms, the more specific provision will control for that program, except where prohibited by applicable law.

PART II — EDUCATIONAL, NEURODEVELOPMENTAL & COACHING SCOPE

4. NATURE OF BBA SERVICES

Brain Boost Academy provides educational and neurodevelopmental assessments, individualized learning profiles, educational recommendations, learning programs, and parent coaching.

BBA programs are designed to help identify and improve patterns of strengths and challenges that may contribute to learning difficulties and support informed educational next steps.

Depending upon the particular offering, BBA services may include:

  • educational and neurodevelopmental assessments;
  • individualized learning profiles;
  • computerized assessments;
  • academic assessments;
  • cognitive processing and learning-related assessments;
  • individualized recommendations;
  • educational planning;
  • learning and cognitive-development programs;
  • academic intervention;
  • parent education and coaching;
  • home-based learning activities;
  • group educational programs;
  • educational communities;
  • online courses or programs;
  • monitoring of learning programs;
  • professional education; and
  • educational materials and resources.

Not every BBA offering includes every type of service.

5. EDUCATIONAL AND INFORMATIONAL PURPOSE

Unless a service is expressly identified in a separate written agreement as a licensed professional service, BBA services are provided for educational, developmental, informational, coaching, and educational-planning purposes.

BBA’s educational and neurodevelopmental services are not intended to constitute:

  • medical care;
  • medical diagnosis;
  • psychiatric treatment;
  • psychotherapy;
  • mental-health treatment;
  • speech-language pathology evaluation;
  • speech-language therapy; or
  • another licensed healthcare service unless expressly identified as such in a separate written agreement.

BBA services are not intended to replace medical, psychological, psychiatric, speech-language pathology, occupational therapy, physical therapy, audiological, or other licensed professional evaluation or treatment when such services are needed.

6. EDUCATIONAL AND NEURODEVELOPMENTAL ASSESSMENTS

BBA assessments are designed to help understand a Participant’s individual learning profile and identify patterns of strengths and challenges that may contribute to learning difficulties.

Depending upon the Participant and purpose of the evaluation, assessments may include standardized, norm-referenced, criterion-referenced, computerized, observational, informal, or other educational measures relating to areas such as:

  • attention;
  • processing;
  • memory;
  • executive-function-related learning skills;
  • reading;
  • spelling;
  • writing and written expression;
  • academic skills;
  • performance on tasks involving oral and written language as those skills relate to learning and educational planning; and
  • other educational or developmental areas relevant to understanding learning.

The assessments selected vary according to the individual Participant.

7. LANGUAGE-RELATED LEARNING MEASURES

Some educational assessments may involve vocabulary, listening, comprehension, verbal expression, reading, written language, or other language-dependent tasks because these abilities may affect learning and academic performance.

Within a BBA educational and neurodevelopmental assessment, these measures are used to understand the Participant’s learning profile and educational needs.

Unless expressly identified in a separate written agreement as a licensed speech-language pathology service, BBA does not administer or interpret these measures for the purpose of diagnosing a speech, language, voice, fluency, swallowing, or other communication disorder.

A BrainChild Blueprint™ evaluation is therefore not intended to substitute for a clinical speech-language pathology evaluation when one is needed.

If information obtained through BBA suggests that an evaluation by a speech-language pathologist, physician, psychologist, occupational therapist, audiologist, mental-health professional, or other licensed provider may be appropriate, BBA may recommend that the family or Adult Participant consult an appropriately licensed professional.

8. ASSESSMENT ADMINISTRATION, SCORING & PROFESSIONAL OVERSIGHT

Assessments are administered by trained personnel under appropriately qualified professional oversight, with administration, scoring, interpretation, and supervision conducted in accordance with applicable test-publisher qualification requirements and the assessment’s standardized administration and scoring guidelines.

The qualifications and responsibilities required for a particular assessment may differ depending upon:

  • the assessment;
  • publisher requirements;
  • method of administration;
  • type of information being collected;
  • scoring requirements;
  • interpretation requirements; and
  • the role performed by the BBA team member.

BBA may use appropriately trained personnel to assist in aspects of an assessment process where permitted by applicable requirements.

Where a test publisher requires particular professional qualifications for administration, scoring, interpretation, purchase, use, or supervision, BBA will assign those responsibilities consistent with the applicable requirements.

9. EDUCATIONAL INTERPRETATION & RECOMMENDATIONS

BBA may consider multiple sources of information when developing a Participant’s learning profile, including:

  • Parent or Adult Participant concerns;
  • developmental history;
  • educational history;
  • questionnaires;
  • rating scales;
  • academic performance;
  • records provided to BBA;
  • Participant performance;
  • computerized assessment information;
  • observations;
  • interviews; and
  • standardized or informal assessment results.

BBA uses this information to identify patterns of strengths and challenges and to help families make informed decisions regarding possible educational and developmental next steps.

Recommendations provided by BBA are educational and developmental in nature.

They do not constitute a medical prescription or replace evaluation or treatment by an appropriately licensed clinical professional when such services are needed.

10. KARYN LUTES, M.A., CCC-SLP — CREDENTIALS & ROLE

Karyn Lutes, M.A., CCC-SLP, holds the Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) issued by the American Speech-Language-Hearing Association and is a licensed speech-language pathologist in the State of California.

Her education, professional training, clinical background, teaching experience, and experience in speech, language, learning, and development inform the educational frameworks, programs, assessment processes, and recommendations used by Brain Boost Academy.

However, the existence of these professional credentials does not mean that every service Ms. Lutes provides through BBA constitutes the practice of speech-language pathology.

When Ms. Lutes provides a BBA service that is expressly designated as educational, developmental, informational, consulting, or coaching, she is acting in that educational, consulting, or coaching capacity and is not providing the Participant with a speech-language pathology evaluation or speech-language therapy through that service.

Participation in an educational BBA service does not, by itself, establish a treating speech-language pathologist-client relationship.

Professional Certification and State Licensure

Professional certification and state licensure are separate credentials.

BBA does not represent that Ms. Lutes holds an individual speech-language pathology license in every state or jurisdiction in which a BBA Participant may reside.

Her credentials may be accurately identified to describe her education, professional qualifications, experience, and background, but those credentials do not expand legal authority to provide a regulated professional service beyond jurisdictions in which that service may lawfully be provided.

Separate Licensed Professional Services

If BBA or Ms. Lutes separately offers a service that constitutes licensed speech-language pathology evaluation, diagnosis, treatment, or another regulated professional service, that service will be separately identified.

Additional professional agreements, informed consent, privacy documentation, or other requirements may apply.

Nothing in these Terms is intended to characterize an activity as educational or coaching solely for the purpose of avoiding a professional licensing requirement that otherwise lawfully applies.

11. PARTICIPANTS OUTSIDE CALIFORNIA

BBA educational, coaching, and informational programs may be offered to Participants located outside California.

Availability of an educational BBA program does not represent that BBA or a particular BBA professional is licensed to provide every type of regulated professional service in every state or jurisdiction.

If BBA determines that a particular activity would require professional authorization that the applicable provider does not hold in the Participant’s jurisdiction, BBA may modify, limit, decline, or refer that portion of the service.

12. NO GUARANTEE OF A PARTICULAR RESULT

Every Participant is different.

Learning and developmental outcomes may be affected by factors including:

  • the Participant’s individual learning profile;
  • the nature and severity of the difficulties involved;
  • attendance;
  • consistency;
  • participation;
  • motivation;
  • home implementation;
  • environmental circumstances;
  • physical or emotional well-being;
  • educational history;
  • frequency and intensity of programming; and
  • circumstances outside BBA’s control.

BBA does not guarantee any particular:

  • amount or rate of progress;
  • academic grade;
  • standardized test score;
  • reading, writing, spelling, math, or language level;
  • cognitive outcome;
  • eligibility determination;
  • diagnosis;
  • IEP;
  • Section 504 Plan;
  • school accommodation;
  • educational placement;
  • funding;
  • acceptance of a BBA evaluation or recommendation by another organization; or
  • educational, developmental, behavioral, cognitive, academic, or functional result.

BBA agrees to provide the services purchased as described in the applicable agreement, but individual results vary.

PART III — AUTHORITY TO PARTICIPATE

13. LEGAL AUTHORITY TO ENROLL A MINOR

A Minor Participant may participate in BBA services only with authorization from a Parent, Legal Guardian, or other legally authorized decision-maker.

By enrolling a minor, the individual completing enrollment represents and confirms that:

  • they are the minor’s Parent, Legal Guardian, or other legally authorized decision-maker;
  • they have legal authority to enroll the minor in the applicable program or evaluation;
  • enrollment does not violate an applicable custody order, guardianship order, court order, parenting agreement, or legal restriction; and
  • any additional consent legally required from another Parent, Guardian, or decision-maker has been obtained.

14. MULTIPLE PARENTS OR LEGAL GUARDIANS

When more than one Parent or Legal Guardian shares legal decision-making responsibility, the enrolling Parent or Guardian represents to BBA that any consent required from another Parent, Guardian, or legally authorized decision-maker has been obtained before enrollment.

Where an applicable custody arrangement, court order, or agreement requires another Parent’s or Guardian’s express permission, the enrolling individual represents that such permission has been obtained.

BBA may rely upon the enrolling individual’s representation of authority unless BBA receives information or documentation indicating otherwise.

15. CUSTODY ORDERS, RESTRICTIONS & DISPUTES

The enrolling Parent or Legal Guardian agrees to notify BBA if there is:

  • a custody or guardianship order affecting decision-making;
  • a requirement for joint consent;
  • a limitation on a Parent’s or Guardian’s authority;
  • a restraining or protective order relevant to BBA;
  • disagreement regarding the Participant’s enrollment;
  • a change in legal authority; or
  • another circumstance affecting BBA’s authority to provide services or communicate information.

BBA may request reasonable documentation of authority.

BBA is not responsible for resolving or interpreting custody disputes.

If BBA becomes aware of a material dispute regarding authority to enroll a Participant or authorize services, BBA may pause services or release of information until appropriate documentation or authorization is provided. If appropriate documentation or authorization is not provided within a designated period of time determined by BBA, services may be revoked without reimbursement of the financial investment of the services delivered or planned to be delivered.

Acceptance of enrollment by BBA is not a legal determination regarding custody or parental authority.

16. ADULT PARTICIPANTS AGE 18 OR OLDER

An Adult Participant may consent to participation in BBA services on their own behalf.

The Adult Participant represents that:

  • participation is voluntary;
  • they agree to participate in the applicable evaluation, cohort, or program;
  • they consent to the applicable activities and procedures; and
  • they have authority to make decisions regarding their own participation.

If a Parent, family member, or other person purchases or pays for services for an Adult Participant, payment does not substitute for the Adult Participant’s consent.

Payment also does not automatically give the person paying access to the Adult Participant’s confidential information or authority to make decisions for the Adult Participant.

BBA may require the Adult Participant to separately acknowledge or sign enrollment, privacy, recording, release-of-information, or other documents.

17. PARTICIPANTS WHO TURN 18 DURING SERVICES

If a Participant turns 18 during an evaluation, cohort, or ongoing program, BBA may require the Participant to personally acknowledge or consent to continued participation.

BBA may also require updated privacy, communication, recording, or release-of-information authorization.

Turning 18 does not automatically cancel a valid existing financial obligation.

PART IV — BRAINCHILD BLUEPRINT™ EVALUATION PROCESS

18. INDIVIDUALIZED EVALUATION

Each BrainChild Blueprint™ evaluation is individualized.

Based upon intake information, Parent or Adult Participant concerns, goals, Participant needs, available records, observations, and BBA’s determination of what information is appropriate, BBA will determine which assessment tools and activities will be used.

Not every Participant receives the same evaluation battery.

An evaluation may include:

  • questionnaires;
  • developmental and educational history;
  • Parent reports;
  • Participant reports;
  • home-based activities;
  • remote assessment;
  • computerized assessment;
  • in-office assessment;
  • virtual one-to-one assessment;
  • standardized measures;
  • informal measures;
  • record review;
  • observations;
  • interviews; and
  • other educational information considered relevant by BBA.

19. BBA-ADMINISTERED & CLIENT-COMPLETED COMPONENTS

A BrainChild Blueprint™ evaluation may include both:

BBA-Administered Components

These may include:

  • live evaluation;
  • one-to-one assessment;
  • computerized testing supervised or administered by BBA;
  • interviews;
  • observation;
  • scoring;
  • review;
  • analysis; and
  • other components provided directly by BBA.

Client- or Participant-Completed Components

These may include:

  • questionnaires;
  • rating scales;
  • developmental history;
  • educational history;
  • requested records;
  • home-based assessments;
  • computerized activities;
  • Parent-facilitated activities; and
  • other requested information.

BBA will provide BBA-administered evaluation services that have been purchased and can reasonably and appropriately be completed with the information available.

However, completion of BBA’s evaluation components is not the same as completion of the final BrainChild Blueprint™ & Plan.

20. REQUIREMENTS FOR COMPLETING THE BRAINCHILD BLUEPRINT™ & PLAN

The BrainChild Blueprint™ & Plan is based upon the full body of information BBA determines is necessary to appropriately understand the Participant’s learning profile and develop individualized recommendations.

Accordingly:

BBA cannot be required to finalize or deliver a completed BrainChild Blueprint™ & Plan until all required evaluation information and Client- or Participant-completed components have been received and BBA determines that sufficient valid and reliable information is available.

BBA will not knowingly create conclusions, recommendations, or an individualized plan that it believes would be:

  • unsupported;
  • incomplete in a material respect;
  • unreliable;
  • inaccurate;
  • misleading; or
  • professionally inappropriate.

21. EVALUATION DEADLINES

All required evaluation components—whether completed:

  • remotely;
  • at home;
  • through computerized evaluation;
  • virtually;
  • in a BBA office; or
  • through another approved method—

must be completed by the deadlines provided for the Participant’s assigned cohort.

Evaluation components are generally expected to be completed during the first four weeks of the cohort, although exact deadlines may vary.

22. FAILURE TO COMPLETE CLIENT-REQUIRED COMPONENTS

If a Parent, Guardian, or Adult Participant does not complete required Client-responsibility components, BBA may continue to complete the BBA-administered portions of the evaluation that can appropriately be performed.

However, BBA may place completion of the final BrainChild Blueprint™ & Plan on hold until all required information has been received.

A delay caused by missing Client- or Participant-required information does not constitute a failure by BBA to provide services BBA completed or made available.

23. EXTENSIONS, FUTURE COHORTS & REACTIVATION FEE

If required evaluation components cannot be completed by the applicable cohort deadline, the Client may request an extension.

Extensions are not automatic.

Extensions are subject to:

  • BBA approval;
  • professional appropriateness;
  • staffing;
  • scheduling;
  • assessment requirements; and
  • cohort capacity.

An extension may require the Participant to move into the next available cohort or another future cohort designated by BBA.

If BBA approves an extension requiring reactivation of the evaluation in a later cohort, a $300 reactivation fee will apply.

The fee reflects additional administrative, scheduling, professional review, case reactivation, and cohort-capacity resources required to resume an evaluation outside the Participant’s original cohort.

Payment of a reactivation fee does not guarantee availability in a particular cohort.

PART V — RIGHT-FIT REPRESENTATIONS & EVALUATION VALIDITY

24. RIGHT-FIT QUESTIONNAIRE

BBA may use a Right-Fit Questionnaire, intake forms, interviews, consultations, or other screening information before accepting a Participant into a cohort or particular evaluation format.

BBA relies upon this information when:

  • determining program fit;
  • reserving limited cohort capacity;
  • selecting assessments;
  • determining whether remote or computerized testing is appropriate;
  • planning the evaluation;
  • determining the level of Parent facilitation required; and
  • determining whether the Participant can reasonably complete the required activities.

25. ACCURACY OF INFORMATION

The Client and Adult Participant agree to provide information that is truthful, accurate, and complete to the best of their knowledge.

Relevant representations may include the Participant’s ability to:

  • read at the level described;
  • understand directions;
  • use a computer mouse;
  • use a keyboard;
  • operate an iPad or other required device;
  • wear headphones;
  • tolerate sound-based activities;
  • remain seated for the identified period;
  • remain engaged for the identified period;
  • follow instructions;
  • participate independently when required;
  • complete computerized assessment;
  • participate remotely;
  • cooperate sufficiently for testing;
  • tolerate the demands of the assessment; and
  • participate without unapproved assistance.

26. PARENT FACILITATION REPRESENTATIONS

When a Minor Participant’s evaluation requires Parent or Guardian facilitation, the Parent or Guardian represents that they are able and willing to:

  • be present when required;
  • remain available for the required time;
  • establish the requested testing environment;
  • assist with technology when instructed;
  • provide supervision when required;
  • follow BBA instructions;
  • refrain from providing answers or unauthorized prompts;
  • refrain from coaching the Participant during testing; and
  • provide only the level and type of assistance specifically authorized by BBA.

27. MATERIAL MISREPRESENTATION OR MATERIAL INACCURACY

BBA relies upon Right-Fit and intake information when accepting a Participant into a limited-capacity cohort.

If BBA determines that information provided before or during enrollment was materially inaccurate, incomplete, or misleading, and accurate information would reasonably have affected:

  • acceptance into the cohort;
  • evaluation format;
  • assessment selection;
  • staffing;
  • required facilitation;
  • ability to conduct remote testing;
  • ability to conduct computerized testing; or
  • BBA’s ability to obtain sufficiently valid information,

BBA may determine that the Participant cannot continue in the evaluation as originally offered.

28. UNEXPECTED DIFFICULTIES

BBA recognizes that children, teens, and adults do not always perform as expected.

A Parent, Guardian, or Adult Participant may provide information accurately and in good faith and still encounter unexpected challenges during an evaluation.

An unexpected difficulty by itself will not necessarily be treated as a material misrepresentation.

BBA will use reasonable professional judgment to distinguish ordinary or unexpected evaluation challenges from circumstances that materially prevent BBA from completing an appropriate evaluation.

29. INABILITY OR REFUSAL TO PARTICIPATE

Even where information was provided in good faith, an evaluation may become unable to continue if the Participant:

  • repeatedly refuses to participate;
  • cannot engage sufficiently for required assessments;
  • cannot use required technology;
  • cannot tolerate necessary testing conditions;
  • requires assistance that would invalidate an assessment;
  • cannot follow essential testing instructions;
  • cannot provide sufficiently reliable responses; or
  • otherwise cannot provide the information necessary to complete the evaluation.

The evaluation may also be affected if a Parent or Guardian:

  • is unavailable for required facilitation;
  • does not provide agreed supervision;
  • provides unauthorized assistance;
  • gives answers, prompts, or cues;
  • fails to follow testing procedures;
  • fails to establish required testing conditions; or
  • otherwise cannot or does not facilitate the evaluation as instructed.

30. BBA’S RIGHT TO DISCONTINUE PARTICIPATION

If BBA determines, in its reasonable professional discretion, that:

  • materially inaccurate information;
  • insufficient participation;
  • refusal to participate;
  • inability to participate;
  • lack of required facilitation;
  • unauthorized assistance;
  • failure to follow procedures;
  • invalid testing conditions; or
  • similar circumstances

prevent BBA from obtaining a sufficient body of valid and reliable information, BBA may discontinue the Participant’s evaluation and/or participation in the cohort.

BBA is not required to continue administering assessments when BBA reasonably determines that doing so is unlikely to produce meaningful or appropriately interpretable information.

31. EFFECT OF DISCONTINUATION ON THE BLUEPRINT & PLAN

If required evaluation information cannot be obtained, the Client will not be entitled to a completed BrainChild Blueprint™ & Plan when BBA determines that insufficient valid and reliable information exists to responsibly create one.

BBA will not create findings or recommendations that it believes would be unsupported or misleading merely because the Participant purchased an evaluation.

32. PARTIAL INFORMATION

If an evaluation cannot be completed, BBA may, at its discretion, provide information from portions of the evaluation that BBA determines are sufficiently accurate, valid, reliable, and appropriate to report.

BBA may provide selected:

  • assessment results;
  • observations;
  • performance information; or
  • other findings.

BBA is not required to:

  • report data it believes are invalid;
  • report unreliable scores;
  • interpret assessments that were improperly administered;
  • reach conclusions based on insufficient information;
  • create unsupported recommendations; or
  • create a partial document that could reasonably be mistaken for a completed BrainChild Blueprint™ & Plan.

33. REPEAT OR ALTERNATIVE ASSESSMENT

If BBA determines that an evaluation component is inaccurate, incomplete, invalid, unreliable, or unusable, BBA may determine whether an assessment should be:

  • repeated;
  • administered under different conditions;
  • completed in person rather than remotely;
  • completed using different equipment; or
  • replaced with another appropriate measure.

The opportunity to repeat or replace an assessment is not guaranteed and is offered at BBA’s discretion.

BBA may consider:

  • the reason the original evaluation could not be used;
  • applicable retesting requirements;
  • Participant readiness;
  • professional appropriateness;
  • staff availability;
  • cohort capacity; and
  • likelihood that another attempt will produce useful information.

Additional fees may apply.

Any additional fee will be disclosed before the additional evaluation is scheduled.

Payment of an additional fee does not guarantee that the repeated assessment will produce sufficient information to complete the BrainChild Blueprint™ & Plan.

PART VI — TECHNOLOGY, EQUIPMENT & TESTING CONDITIONS

34. REQUIRED TECHNOLOGY, EQUIPMENT & MATERIALS

Certain BBA evaluations or programs may require the Participant or family to have access to specific technology, equipment, accessories, or materials.

Required items may include, for example:

  • an iPad or specifically approved device;
  • particular headphones or headsets;
  • computer;
  • computer mouse;
  • keyboard;
  • microphone;
  • camera;
  • reliable internet access; or
  • other assessment-specific equipment.

Certain assessments are designed, standardized, calibrated, or intended for use with specified equipment.

BBA may therefore require a particular device or equipment type rather than a substitute.

35. COST OF REQUIRED EQUIPMENT

Unless expressly stated otherwise, required technology, equipment, accessories, and other externally obtained items are not included in the purchase price of the evaluation, program, or offer.

Depending upon the item and availability, a family may:

  • use equipment it already owns;
  • borrow appropriate equipment;
  • use equipment made available by BBA when specifically offered; or
  • independently purchase the required item.

For example, some evaluation components may require specific headphones that generally cost approximately $15–$75.

This range is an estimate only. BBA does not control third-party retail prices.

Because evaluations are individualized, some equipment requirements may not be known until BBA reviews intake information and determines which assessments will be used.

36. FAILURE TO USE REQUIRED EQUIPMENT

Using equipment that does not satisfy assessment requirements may affect the accuracy, validity, reliability, or interpretability of an evaluation.

If BBA determines that improper equipment materially affected an assessment, BBA may decline to rely upon the results.

BBA may determine whether a repeat or alternative assessment is appropriate under the provisions above.

37. REMOTE & HOME TESTING CONDITIONS

When an evaluation component is completed outside a BBA office, the Client or Adult Participant agrees to make reasonable efforts to establish the conditions required by BBA.

Requirements may include:

  • appropriate location;
  • reasonably quiet;
  • appropriate lighting;
  • suitable seating;
  • adequate internet;
  • required equipment;
  • removal of unauthorized materials;
  • reduction of interruptions;
  • Parent availability;
  • appropriate supervision; and
  • compliance with instructions concerning assistance.

Failure to follow required testing conditions may affect the usefulness of the information obtained.

PART VII — EVALUATION FEES & FUTURE RECOMMENDATIONS

38. EVALUATION FEES DO NOT INCLUDE RECOMMENDED PROGRAMS

Fees paid for a BrainChild Blueprint™ evaluation, evaluation package, recommendation package, or similar assessment offering cover only the services and deliverables expressly identified as included in that offer.

Evaluation and recommendation packages do not include the fees for programs, interventions, materials, products, licenses, equipment, or strategies that may later be recommended unless the applicable offer expressly states otherwise.

The purpose of the evaluation is to determine the Participant’s individual learning profile and appropriate next steps.

Because recommendations are individualized, BBA may not know which specific programs, materials, interventions, or strategies will be recommended until the evaluation has been completed.

39. FEES OF RECOMMENDED PROGRAMS

If BBA recommends an additional service, program, intervention, material, or strategy, any associated fees will be disclosed separately once the recommendations have been determined.

Potential recommendations may include:

  • BrainChild Breakthrough™ programs;
  • BrainChild Community™ offerings;
  • BBA educational programs;
  • computerized learning programs;
  • home programs;
  • books;
  • materials;
  • technology;
  • equipment;
  • outside professional services; or
  • other individualized supports.

A recommendation does not automatically enroll the Participant in an additional BBA program and does not authorize BBA to charge the Client for that program.

Unless expressly included in the original purchase, additional BBA programs require separate enrollment or purchase.

40. RECOMMENDATIONS MAY INCLUDE OUTSIDE PROVIDERS

A BBA recommendation does not necessarily mean that the service must be purchased from BBA.

Where appropriate, BBA may recommend:

  • an outside professional;
  • an educational provider;
  • a home-based strategy;
  • a commercially available resource; or
  • another support.

The Client or Adult Participant remains responsible for deciding whether and where to obtain recommended services.

PART VIII — FEES, PAYMENT & REFUNDS

41. PROGRAM FEES

Program fees will be disclosed before purchase or enrollment.

Depending upon the offering, fees may include:

  • professional time;
  • assessments;
  • scoring;
  • interpretation;
  • evaluation review;
  • consultations;
  • report or Blueprint preparation;
  • coaching;
  • instruction;
  • program development;
  • software;
  • digital resources;
  • licenses;
  • materials;
  • monitoring;
  • administrative services; or
  • other components identified in the applicable agreement.

42. FIXED-PRICE PROGRAMS & INSTALLMENT PLANS

Some BBA programs have a fixed total program price but may allow the Client to pay that total through installments.

Where the Enrollment Agreement identifies a fixed total program price, an installment plan is a method of paying the total agreed price and is not, by itself, a month-to-month or cancel-anytime membership.

Stopping attendance or participation does not automatically eliminate an outstanding financial obligation under a fixed-price Enrollment Agreement.

43. PAYMENT AUTHORIZATION

When the Client provides a credit card, debit card, bank account, or other payment method, the Client authorizes BBA and its payment processor to process charges according to the agreed payment schedule.

Clients are responsible for keeping payment information current.

Revoking authorization for a particular payment method does not, by itself, cancel an otherwise valid financial obligation.

44. PAST-DUE ACCOUNTS

BBA may suspend services, program access, or delivery of non-required program materials when an account becomes materially past due, subject to applicable law and the applicable Enrollment Agreement.

BBA may pursue lawful collection of amounts properly owed.

Any collection costs, fees, or remedies will apply only to the extent permitted by applicable law and the applicable agreement.

45. LIMITED COHORT CAPACITY

Certain BBA offerings, including BrainChild Blueprint™ cohorts, intentionally limit the number of Participants and families accepted.

Enrollment reserves individualized:

  • cohort capacity;
  • assessment capacity;
  • professional time;
  • scheduling availability;
  • administrative resources;
  • evaluation review time;
  • interpretation time; and
  • Blueprint-development capacity.

BBA may decline or defer another family because a position has been reserved for an enrolled Participant.

46. NONREFUNDABLE COHORT ENROLLMENT

Because enrollment reserves limited cohort capacity and individualized resources, BrainChild Blueprint™ enrollment fees are nonrefundable once enrollment is completed, except where a refund or cancellation right is required by applicable law or expressly provided in the applicable Enrollment Agreement.

A Client’s:

  • decision not to participate;
  • change of mind;
  • failure to complete questionnaires;
  • failure to complete home evaluation components;
  • failure to meet evaluation deadlines;
  • failure to provide required facilitation;
  • inability to participate;
  • Participant refusal to participate;
  • failure to follow testing procedures; or
  • materially inaccurate Right-Fit information does not, by itself, create a right to a refund.

The inability to complete the BrainChild Blueprint™ & Plan because BBA lacks sufficient valid information does not, by itself, create a right to a refund.

47. NONREFUNDABLE LICENSES, MATERIALS & MONITORING FEES

Certain BBA programs may require BBA to purchase, activate, assign, reserve, order, provide, or commit Participant-specific resources.

These may include:

  • software licenses;
  • digital program licenses;
  • subscriptions;
  • platform access;
  • activation fees;
  • materials;
  • workbooks;
  • supplies;
  • equipment;
  • shipping;
  • fulfillment;
  • data access;
  • progress monitoring;
  • professional monitoring; and
  • other Participant-specific costs.

Once a license has been purchased, activated, assigned, or reserved; materials have been ordered or provided; or monitoring services have begun or been committed –– thesefees are nonrefundable.

This applies even if the Participant later:

  • does not begin;
  • stops participating;
  • withdraws;
  • fails to use the program consistently;
  • does not complete activities;
  • changes programs; or
  • otherwise discontinues participation.

Where a Client is otherwise entitled to a refund or credit, properly disclosed and already-incurred nonrefundable costs may be excluded or deducted to the extent permitted by law.

48. PROGRAM-SPECIFIC CANCELLATION POLICIES

Because BBA offers different programs, cancellation, withdrawal, refund, credit, rescheduling, and make-up policies may vary.

The applicable policy will be stated in the Enrollment Agreement, checkout terms, attendance policy, or other program-specific document.

Nothing in these Terms is intended to eliminate a consumer right that cannot legally be waived.

49. MISSED APPOINTMENTS & ATTENDANCE

Policies governing:

  • missed appointments;
  • late cancellations;
  • illness;
  • vacations;
  • make-up sessions;
  • schedule changes;
  • holidays;
  • program pauses; and
  • late arrivals

will be described in the applicable Enrollment Agreement or attendance policy.

50. AUTOMATICALLY RENEWING OR CONTINUOUS SERVICES

A fixed-price program paid through installments is not necessarily an automatically renewing service.

If BBA offers an actual subscription, membership, continuous service, or automatically renewing program, BBA will provide the disclosures and obtain the authorizations required for that arrangement.

Applicable recurring-service information may include:

  • recurring price;
  • billing frequency;
  • renewal period;
  • automatic-renewal terms;
  • cancellation procedure;
  • required notices; and
  • available cancellation mechanisms.

Where applicable law requires online cancellation, BBA will provide an appropriate online cancellation method.

51. BILLING DISPUTES & CHARGEBACKS

If a Client believes a charge is incorrect, the Client is encouraged to contact BBA promptly.

Nothing in these Terms restricts a lawful right to dispute an unauthorized or improper charge with a financial institution.

BBA may suspend affected services while a legitimate billing dispute is being reviewed when reasonably necessary.

Knowingly providing materially false information in connection with a payment dispute may constitute a violation of these Terms and applicable law.

PART IX — PRIVACY & PERSONAL INFORMATION

52. SEPARATE PRIVACY POLICY

BBA maintains a separate Privacy Policy / Privacy Notice describing its personal-information practices.

The Privacy Policy is incorporated into these Terms by reference when applicable.

The Privacy Policy may address information collected through:

  • BBA websites;
  • BrainChild Blueprint™;
  • BrainChild Breakthrough™;
  • BrainChild Community™;
  • enrollment forms;
  • Right-Fit Questionnaires;
  • evaluations;
  • online programs;
  • computerized assessments;
  • payment systems;
  • email;
  • text communications;
  • Zoom or videoconferencing;
  • recordings;
  • transcripts;
  • artificial intelligence-assisted tools; and
  • other BBA systems.

Clients and Adult Participants should review the Privacy Policy in addition to these Terms.

53. CALIFORNIA PRIVACY COMPLIANCE

BBA will handle personal information in accordance with applicable California privacy laws and other applicable privacy requirements.

Different legal requirements may apply depending upon:

  • the information collected;
  • how information is collected;
  • the Participant’s age;
  • the service being provided;
  • the technology used; and
  • whether a particular privacy law applies to BBA or the specific information involved.

Nothing in these Terms waives a privacy right that cannot lawfully be waived.

54. PARTICIPANT & FAMILY INFORMATION

Information BBA may collect as reasonably necessary for its services may include:

  • identifying information;
  • contact information;
  • Participant age or date of birth;
  • educational information;
  • developmental history;
  • Parent concerns;
  • prior evaluation information;
  • school information;
  • assessment responses;
  • computerized performance information;
  • program data;
  • communications;
  • audio;
  • video;
  • transcripts;
  • online interaction data; and
  • other information relevant to the BBA service.

Additional categories and uses will be described in the applicable Privacy Policy.

55. COMMUNICATION WITH THIRD PARTIES

BBA may require appropriate authorization before disclosing confidential Participant information to:

  • schools;
  • school districts;
  • physicians;
  • psychologists;
  • therapists;
  • speech-language pathologists;
  • occupational therapists;
  • attorneys;
  • educational consultants;
  • family members; or
  • other outside professionals.

Nothing in this provision prevents disclosure otherwise permitted or required by applicable law.

PART X — RECORDINGS, AI & REPLAYS

56. RECORDING & TRANSCRIPTION

Certain BBA services may involve:

  • audio recording;
  • video recording;
  • screen recording;
  • automated transcription;
  • AI-assisted transcription;
  • AI-assisted summarization; or
  • similar documentation technology.

When required by applicable law, BBA will provide notice and obtain the consent required for the recording or transcription.

57. PURPOSES FOR RECORDING & TRANSCRIPTION

Recordings or transcripts may be used for legitimate BBA purposes including:

  • evaluation review;
  • documentation;
  • note-taking;
  • scoring;
  • review of Participant responses;
  • preparation of the BrainChild Blueprint™ & Plan;
  • professional consultation;
  • quality assurance;
  • continuity of services;
  • program monitoring;
  • creation of group replays;
  • educational replays;
  • audio replays;
  • written transcripts;
  • summaries; and
  • identification of follow-up items and other legitimate purposes.

58. RECORDING EVALUATION COMPONENTS

BBA may record or transcribe portions of an evaluation when BBA determines that doing so is useful or necessary to appropriately administer, review, score, or interpret an evaluation component.

Information reviewed may include:

  • verbal responses;
  • language samples;
  • reading performance;
  • response timing;
  • task approach;
  • errors;
  • behavior;
  • Participant-evaluator interaction;
  • attention;
  • participation patterns; or
  • other relevant performance information.

Not every evaluation will necessarily be recorded.

59. REQUIRED RECORDING FOR CERTAIN EVALUATION COMPONENTS

In some circumstances, recording, transcription, or computerized capture may be necessary for a particular evaluation component.

If required recording or transcription has been disclosed and the required consent is not provided, BBA may be unable to administer or complete that evaluation component.

If the missing component prevents BBA from obtaining sufficient information, the incomplete-evaluation provisions of these Terms may apply.

60. ONE-TO-ONE CALLS & CONSULTATIONS

Certain one-to-one Zoom calls, consultations, Parent meetings, coaching sessions, or evaluation communications may be recorded or transcribed when disclosed and appropriately authorized.

A recording created for an individual evaluation or documentation purpose is not automatically authorized for distribution to other Participants or for public use.

61. GROUP CALLS, AUDIO, TRANSCRIPTS & REPLAYS

Certain BrainChild Community™, BrainChild Blueprint™, BrainChild Breakthrough™, or other BBA group calls, workshops, classes, coaching sessions, or community meetings may be recorded for replay.

Replays may be provided as:

  • full video;
  • edited video;
  • audio;
  • transcript;
  • AI-assisted transcript;
  • written summary; or
  • another educational format.

When disclosed and appropriately consented to, a Participant’s:

  • voice;
  • image;
  • display name;
  • questions;
  • comments;
  • chat messages; or
  • other contributions

may appear in recordings or replay materials available to authorized members of the applicable program or cohort.

62. AI-ASSISTED TRANSCRIPTION & DOCUMENTATION

BBA may use automated speech recognition, artificial intelligence, videoconferencing tools, or third-party transcription/documentation systems to assist in converting communications into:

  • written transcripts;
  • notes;
  • summaries;
  • action items; or
  • other documentation.

AI-generated and automated information may contain errors.

Automated systems may:

  • misunderstand words;
  • incorrectly identify speakers;
  • omit information;
  • incorrectly transcribe names;
  • misunderstand specialized terminology; or
  • inaccurately summarize statements.

BBA may review, correct, supplement, disregard, or otherwise appropriately use these tools.

An AI-generated transcript or summary does not constitute BBA’s final professional or educational conclusion unless BBA expressly incorporates the information into a final BBA document.

AI tools are used to assist BBA personnel and do not replace BBA’s human judgment.

63. THIRD-PARTY TECHNOLOGY PROVIDERS

BBA may use third-party technology providers for:

  • videoconferencing;
  • recording;
  • transcription;
  • AI-assisted documentation;
  • scheduling;
  • testing;
  • program delivery;
  • payment processing;
  • electronic signatures;
  • communication;
  • data storage; or
  • other operational purposes.

Use of these technologies may require information to be processed by the applicable provider.

BBA’s Privacy Policy will provide additional information regarding its privacy practices where applicable.

No electronic, internet-based, or cloud-based system can be guaranteed to be completely free from technical, security, or privacy risk.

64. RETENTION OF RECORDINGS & TRANSCRIPTS

Recordings, working transcripts, AI summaries, and related materials may be retained for different periods depending upon:

  • their purpose;
  • the applicable program;
  • record-retention requirements;
  • professional requirements;
  • legal requirements; and
  • whether the information remains reasonably necessary.

BBA may delete working recordings or transcripts when they are no longer reasonably necessary, subject to applicable requirements.

Participants should not assume that a recording will be permanently retained merely because it was created.

65. NO AUTOMATIC MARKETING AUTHORIZATION

Consent to recording, transcription, AI processing, evaluation documentation, or group replay does not automatically authorize BBA to use an identifiable Participant’s:

  • name;
  • voice;
  • photograph;
  • likeness;
  • testimonial;
  • personal story;
  • evaluation information; or
  • recording

in public advertising or promotional materials.

BBA may use a separate Media, Photo, Video & Testimonial Authorization for public marketing uses.

PART XI — GROUP CONFIDENTIALITY

66. PARTICIPANT PRIVACY IN GROUP PROGRAMS

Group programs may include discussions in which Participants voluntarily share personal or family information.

Participants agree to respect the privacy of others.

Participants may discuss their own experience and educational information learned in the program but may not improperly disclose another participant’s identifiable private information.

67. NO UNAUTHORIZED SHARING OF GROUP CONTENT

Participants may not improperly share another participant’s:

  • name;
  • child’s name;
  • diagnosis;
  • family circumstances;
  • contact information;
  • photograph;
  • screenshot;
  • recording;
  • transcript;
  • chat content;
  • personal story; or
  • other identifying information.

Participants may not record private group sessions independently without obtaining required authorization.

Because other participants are independent individuals, BBA cannot guarantee that every participant will comply with confidentiality expectations.

PART XII — ASSUMPTION OF RISK

68. ORDINARY PARTICIPATION RISKS

Participation in BBA evaluations, programs, interventions, online services, computerized assessments, and home-based activities may involve ordinary and reasonably foreseeable risks.

By choosing to participate, the Client and, where applicable, Adult Participant acknowledge the ordinary risks associated with the applicable activities and agree to follow reasonable instructions intended to reduce those risks.

69. ONLINE & COMPUTERIZED EVALUATION RISKS

Possible risks or temporary effects associated with online, computerized, remote, or screen-based participation may include:

  • eye strain;
  • visual fatigue;
  • headache;
  • physical fatigue;
  • discomfort from sitting or concentration;
  • frustration;
  • stress;
  • emotional discomfort from difficult activities;
  • sensory discomfort from headphones or sound-based tasks;
  • distraction;
  • reduced concentration;
  • software failure;
  • internet interruption;
  • loss of connectivity;
  • interruption of assessment;
  • invalidation of an assessment component;
  • need to repeat or reschedule testing;
  • ordinary privacy risks associated with electronic communication; and
  • reduced validity or usefulness of information when required testing conditions are not followed.

70. EMOTIONAL & COGNITIVE CHALLENGE

Evaluations and programs may intentionally include challenging activities.

A Participant may experience tasks as:

  • difficult;
  • tiring;
  • unfamiliar;
  • repetitive;
  • frustrating; or
  • emotionally uncomfortable.

The Participant’s response to increasing challenge may itself provide useful educational information.

BBA may provide breaks, modify pacing, or discontinue an activity when appropriate.

71. MOVEMENT & HOME ACTIVITY RISKS

Certain BBA programs may include movement, sensory activities, balance, coordination, fine-motor activities, gross-motor activities, or other physical tasks.

Ordinary risks may include:

  • temporary fatigue;
  • muscle soreness;
  • loss of balance;
  • minor strains;
  • slips;
  • trips; or
  • falls.

Clients are responsible for providing a reasonably safe home environment and appropriate adult supervision for a minor when instructed.

72. HEALTH & PARTICIPATION CONCERNS

The Client or Adult Participant should notify BBA of known circumstances that may materially affect safe participation when relevant.

If a Participant experiences unusual pain, severe physical symptoms, significant distress, or another concerning response, the activity should be stopped and appropriate assistance obtained.

PART XIII — INTELLECTUAL PROPERTY

73. BBA PROPRIETARY INTELLECTUAL PROPERTY

Brain Boost Academy, Inc.™ owns or controls the proprietary content associated with:

BrainChild Blueprint™

BrainChild Breakthrough™

BrainChild Community™

BBA intellectual property may include:

  • trademarks;
  • service marks;
  • logos;
  • slogans;
  • program names;
  • curricula;
  • frameworks;
  • methodologies;
  • protocols;
  • program structures;
  • exercises;
  • worksheets;
  • workbooks;
  • written materials;
  • videos;
  • recordings;
  • course content;
  • presentations;
  • graphics;
  • digital materials;
  • coaching materials;
  • educational sequences;
  • proprietary terminology; and
  • other original materials.

Ownership remains with Brain Boost Academy, Inc. unless expressly stated otherwise.

74. LIMITED PERSONAL-USE LICENSE

Purchasing a BBA offering does not transfer ownership of BBA intellectual property.

Clients and Participants receive a limited, personal, non-exclusive, non-transferable right to use materials for the purposes for which they were provided.

Unless BBA expressly gives permission, Participants may not:

  • sell BBA materials;
  • commercially distribute them;
  • reproduce substantial portions for others;
  • publicly upload paid BBA materials;
  • share account credentials outside authorized users;
  • represent materials as their own;
  • remove proprietary notices;
  • commercially train others using copied BBA materials;
  • create or sell a competing program by copying BBA materials; or
  • otherwise commercially exploit BBA intellectual property.

Nothing in this section prohibits lawful fair use, review, criticism, commentary, or other legally protected use.

PART XIV — CONDUCT, SAFETY & TERMINATION

75. SAFE & RESPECTFUL PARTICIPATION

BBA is committed to maintaining a safe, respectful, and productive environment.

Prohibited conduct may include:

  • threats;
  • violence;
  • harassment;
  • discriminatory harassment;
  • stalking;
  • unexpected poor behavior
  • intentionally abusive conduct;
  • intentional disclosure of another participant’s private information;
  • unauthorized recording;
  • material disruption;
  • intentional damage to property;
  • unauthorized system access;
  • fraud; or
  • intentional commercial misuse of BBA materials.

These conduct expectations do not prohibit criticism, disagreement, complaints, advocacy, or legally protected reviews.

76. EMERGENCIES

BBA is not an emergency medical, psychiatric, or crisis-response service.

If BBA personnel reasonably believe an immediate safety concern exists, BBA may take appropriate action, including contacting:

  • a Parent or Guardian;
  • an emergency contact;
  • emergency medical or dental services;
  • law enforcement; or
  • another appropriate authority

when appropriate and permitted by law.

77. SUSPENSION OR TERMINATION OF SERVICES

BBA may suspend, modify, or terminate participation when reasonably necessary because of:

  • significant nonpayment;
  • material violation of these Terms;
  • violation of an Enrollment Agreement;
  • safety concerns;
  • threats or violence;
  • harassment;
  • repeated material disruption;
  • circumstances making continued services unsafe, unethical, professionally inappropriate, or infeasible;
  • material misuse of BBA intellectual property;
  • inability to appropriately complete an evaluation;
  • materially inaccurate Right-Fit information;
  • failure to provide required facilitation; or
  • other lawful grounds identified in the applicable agreement.

When reasonably appropriate, BBA will attempt to communicate concerns before terminating ongoing services.

Termination does not eliminate amounts already earned or financial obligations that accrued before termination.

PART XV — LIABILITY & RESPONSIBILITY

78. CLIENT & PARTICIPANT RESPONSIBILITY

BBA is responsible for providing the services it agrees to provide.

The Client and Participant are responsible for:

  • attendance;
  • participation;
  • completion of required activities;
  • accuracy of information provided;
  • compliance with evaluation procedures;
  • appropriate facilitation;
  • implementation of recommendations; and
  • decisions concerning how BBA information is used outside of BBA.

Parents remain responsible for decisions regarding a Minor Participant’s education and professional care unless another individual has legal authority.

79. THIRD-PARTY DECISIONS

BBA does not control decisions made by:

  • schools;
  • school districts;
  • IEP teams;
  • universities;
  • physicians;
  • psychologists;
  • therapists;
  • insurers;
  • government agencies;
  • courts;
  • educational providers/advocates; or
  • other professionals.

BBA cannot guarantee that another individual or organization will accept, fund, implement, or agree with a BBA assessment, recommendation, learning profile, or program.

80. THIRD-PARTY PRODUCTS & SERVICES

BBA may use or recommend:

  • books;
  • tests;
  • software;
  • learning platforms;
  • websites;
  • applications;
  • equipment;
  • programs; or
  • other third-party resources.

Independent third parties may maintain their own terms, privacy practices, availability, and technical requirements.

BBA is not responsible for interruptions or changes solely within an independent third party’s control.

81. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, BBA will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from the use of general educational materials, digital resources, or independent third-party platforms when such damages are not legally recoverable.

Nothing in these Terms is intended to:

  • release BBA from responsibility for fraud;
  • release BBA from responsibility for willful misconduct;
  • waive liability that cannot lawfully be waived;
  • eliminate an applicable professional responsibility;
  • waive a nonwaivable consumer protection; or
  • prevent a Client from pursuing a remedy legally available to them.

Any limitation applies only to the extent permitted by applicable law.

82. INDEMNIFICATION FOR CLIENT MISCONDUCT

To the extent permitted by law, a Client is responsible for third-party claims or losses directly resulting from the Client’s own:

  • intentional unlawful conduct;
  • intentional intellectual-property infringement;
  • unauthorized commercial distribution of BBA materials;
  • intentional unauthorized disclosure of another participant’s confidential information; or
  • intentional material misuse of BBA systems.

This provision does not require a Client to indemnify BBA for BBA’s own negligence, professional negligence where applicable, fraud, willful misconduct, unlawful conduct, or another matter for which indemnification may not lawfully be required.

PART XVI — REVIEWS, COMPLAINTS & DISPUTES

Brain Boost Academy, Inc. (BBA) is committed to providing high-quality services and maintaining respectful relationships with clients.

83. HONEST REVIEWS & CLIENT COMMUNICATIONS

Nothing in these Terms prohibits a Client or Participant from making an honest statement regarding:

  • BBA;
  • BBA personnel;
  • BrainChild Blueprint™;
  • BrainChild Breakthrough™;
  • BrainChild Community™; or
  • services received.

Clients and Participants remain free to discuss their own experiences, express opinions, provide criticism, and leave honest reviews.

BBA may protect itself and others from independently unlawful conduct, but a Client will not be penalized merely for making a legally protected statement or complaint.

84. PROTECTED COMPLAINTS & COMMUNICATIONS

Nothing in these Terms prevents a Client or Participant from:

  • seeking legal advice;
  • contacting an attorney;
  • contacting a licensing board;
  • contacting a government agency;
  • contacting a consumer-protection agency;
  • communicating with law enforcement;
  • communicating with a school or school district;
  • making a legally protected report;
  • participating in a court proceeding; or
  • pursuing another legally protected remedy.

85. GOOD FAITH RESOLUTION

BBA encourages Clients to raise concerns promptly so the parties have an opportunity to communicate informally and attempt to resolve concerns together.

If a concern arises, BBA and the client agree to make a good-faith effort to communicate openly and resolve the matter promptly and fairly.

86. OPTIONAL MEDIATION

If the dispute cannot be resolved through informal discussion within 30 days after written notice of the dispute, the parties may agree to participate in mediation with a mutually agreed neutral mediator. Mediation may be conducted in person or by secure videoconference.

These Terms do not require either party to agree to mediation.

87. BINDING ARBITRATION

If mediation does not resolve the dispute, the parties agree to final and binding arbitration. Unless otherwise required by applicable law or mutually agreed in writing, arbitration shall take place in San Luis Obispo County, California. Arbitration may be conducted in person or by secure videoconference as permitted by the arbitrator or agreed to by the parties.

This dispute resolution process applies to all services, programs, consultations, evaluations, coaching, digital products, in-person, and online offerings provided by BBA, unless a separate written agreement expressly provides otherwise.

Nothing in this section prevents either party from seeking temporary emergency relief from a court when permitted by law.

The purpose of resolving disputes through good-faith communication, mediation, and, if necessary, arbitration is to provide a fair, efficient, and less costly alternative to litigation while preserving the opportunity to resolve concerns respectfully and professionally.

88. GOVERNING LAW

These Terms are governed by the laws of the State of California, except where applicable federal law or other controlling law applies.

89. VENUE

For proceedings that may lawfully be subject to contractual venue, an appropriate state or federal court serving San Luis Obispo County, California may serve as the venue.

Nothing in this provision eliminates a small-claims, consumer, venue, or other right that applicable law does not permit the parties to waive.

PART XVII — FORCE MAJEURE, IMPOSSIBILITY & IMPRACTICABILITY

90. FORCE MAJEURE

BBA will not be considered in breach when performance is prevented, materially delayed, rendered impossible, or becomes impracticable because of circumstances beyond BBA’s reasonable control.

Examples may include:

  • wildfire;
  • earthquake;
  • flood;
  • severe weather;
  • natural disaster;
  • evacuation;
  • epidemic;
  • public-health emergency;
  • government order;
  • regulatory action;
  • change in law;
  • war;
  • terrorism;
  • civil disturbance;
  • transportation disruption;
  • labor disruption;
  • utility failure;
  • power outage;
  • telecommunications failure;
  • internet outage;
  • facility closure or damage;
  • widespread technology failure;
  • discontinuation of an essential testing platform;
  • unexpected loss of access to required testing technology, licenses, or materials;
  • serious illness or incapacity of essential personnel when a reasonable substitute is unavailable; or
  • another similar circumstance beyond BBA’s reasonable control.

91. IMPOSSIBILITY OR IMPRACTICABILITY OF PERFORMANCE

There may be circumstances in which performance is not literally impossible but continuing the service in the originally contemplated manner becomes:

  • unreasonably difficult;
  • technically infeasible;
  • unsafe;
  • unlawful;
  • professionally inappropriate;
  • impracticable; or
  • likely to produce invalid or misleading information.

Examples may include:

  • discontinuation of an assessment;
  • material changes to an assessment;
  • loss of required testing licenses;
  • unavailability of required technology;
  • changes in publisher requirements;
  • changes in legal or professional requirements;
  • inability to establish valid testing conditions;
  • inability to safely administer a planned activity; or
  • another unforeseen circumstance materially changing BBA’s ability to provide the service as originally contemplated.

BBA is not required to provide a service in a manner BBA reasonably determines would be unsafe, unlawful, technically invalid, or professionally inappropriate.

92. BBA’S OPTIONS WHEN PERFORMANCE IS AFFECTED

When performance is materially affected by Force Majeure, impossibility, or impracticability, BBA may, as reasonably appropriate:

  • temporarily suspend services;
  • extend deadlines;
  • reschedule;
  • modify the sequence of services;
  • move a Participant to another cohort;
  • change between in-person and remote delivery;
  • substitute an appropriate assessment or platform;
  • modify service delivery;
  • provide an appropriate credit;
  • discontinue an affected component when no reasonable alternative exists; or
  • take another reasonable action appropriate to the circumstances.

The existence of a possible alternative does not require BBA to use that alternative if BBA determines it would not be sufficiently valid, reliable, comparable, useful, or appropriate.

93. PERMANENT INABILITY OF BBA TO PROVIDE A PREPAID SERVICE

If circumstances beyond BBA’s reasonable control make BBA permanently unable to provide a material prepaid service and BBA cannot provide a reasonable substitute, rescheduling arrangement, credit, or other appropriate alternative, amounts attributable to services BBA is unable to provide will be handled in accordance with the Enrollment Agreement and applicable law.

This does not require reimbursement for:

  • services already provided;
  • professional work already completed;
  • evaluations already administered;
  • properly incurred nonrefundable licenses;
  • materials already ordered or provided;
  • monitoring already performed or committed; or
  • other earned portions of the enrollment.

94. CLIENT- OR PARTICIPANT-RELATED INABILITY IS NOT FORCE MAJEURE

Force Majeure does not convert a Client- or Participant-related inability to complete an evaluation into a failure by BBA.

Circumstances involving:

  • inaccurate Right-Fit information;
  • failure to complete required components;
  • failure to meet deadlines;
  • lack of required Parent facilitation;
  • failure to follow procedures;
  • refusal to participate;
  • inability to participate sufficiently;
  • unauthorized assistance; or
  • failure to establish required testing conditions

are governed by the evaluation, participation, cohort, and refund provisions of these Terms.

PART XVIII — GENERAL PROVISIONS

95. CHANGES TO THESE TERMS

BBA may update these Terms to reflect changes in:

  • services;
  • technology;
  • business operations;
  • policies; or
  • applicable law.

The current version will identify its effective or last-updated date.

BBA will not use a later unilateral revision to materially increase the agreed price or substantially reduce the promised services of an existing fixed-term enrollment unless:

  • the Client agrees;
  • the applicable agreement lawfully permits the change; or
  • the change is required by law.

96. SEVERABILITY

If a provision of these Terms is found invalid, unlawful, or unenforceable, the provision will be interpreted or limited to the minimum extent necessary to comply with applicable law.

The remaining provisions will continue in effect to the extent legally permitted.

97. WAIVER

Failure by either party to enforce a provision on one occasion does not automatically waive the right to enforce it later. More simply stated, if we allowed something slide once, that doesn’t mean we’ve given up the right to hold to our policy next time.

Waiver of one breach does not automatically constitute waiver of another breach. In other words, if one issue is overlooked, that doesn’t affect the other parts of the agreement.

98. ASSIGNMENT

A Client may not transfer an individual enrollment, course account, program license, or right to services without BBA’s written permission unless expressly permitted.

BBA may assign contractual rights or obligations in connection with a lawful merger, sale, acquisition, restructuring, or transfer of its business, provided that nonwaivable Client rights remain protected.

99. ELECTRONIC COMMUNICATIONS

Where permitted by law, BBA may provide:

  • enrollment documents;
  • contracts;
  • notices;
  • invoices;
  • receipts;
  • policies;
  • payment information;
  • program information; and
  • other communications

electronically.

Clients are responsible for maintaining accurate contact information.

100. ELECTRONIC ACCEPTANCE & SIGNATURES

Electronic acceptance may constitute agreement to these Terms and applicable program-specific documents to the extent permitted by law.

Electronic acceptance may include:

  • electronic signature;
  • checking an acceptance box;
  • completing online enrollment after presentation of applicable terms; or
  • another recognized electronic method.

101. NO PARTNERSHIP OR AGENCY

Nothing in these Terms creates a partnership, joint venture, employment relationship, or agency relationship between BBA and the Client merely because the Client purchases or participates in BBA services.

102. ENTIRE AGREEMENT

These Terms, together with applicable:

  • Enrollment Agreements;
  • Right-Fit attestations;
  • informed-consent documents;
  • financial terms;
  • attendance policies;
  • cancellation policies;
  • Privacy Policies or Notices;
  • recording notices;
  • authorizations; and
  • program-specific agreements constitute the agreement governing the applicable BBA offering.

A more specific program provision will control over these Master Terms where it more specifically addresses the same issue.

103. CONTACT INFORMATION

Questions concerning these Terms may be directed to:

Brain Boost Academy, Inc.™

Home of:

BrainChild Blueprint™

BrainChild Breakthrough™

BrainChild Community™

100 Crest Drive, #123, Pismo Beach, CA 93448

Phone: (805) 474-1144

Email: Office@BrainBoostAcademy.com

Website: www.BrainBoostAcademy.com

CLIENT ACKNOWLEDGMENT

By purchasing, enrolling in, accessing, or participating in a Brain Boost Academy, Inc. offering, the Client and, where applicable, Parent/Guardian or Adult Participant acknowledge and agree that:

  1. I have had an opportunity to review these Terms before enrollment.
  2. I understand that additional program-specific agreements and policies may apply.
  3. I understand that BBA provides educational and neurodevelopmental assessments, learning profiles, educational recommendations, programs, and coaching and that these services are not represented as medical diagnosis, psychotherapy, speech-language pathology evaluation, or speech-language therapy unless expressly identified in a separate agreement.
  4. If I am enrolling a minor, I represent that I am a Parent, Legal Guardian, or other legally authorized decision-maker with authority to enroll the Participant.
  5. If another Parent, Guardian, or decision-maker’s consent is legally required, I represent that I have obtained that consent.
  6. If I am an Adult Participant, I voluntarily consent to my own participation.
  7. I understand that BBA relies upon the accuracy of Right-Fit, Intake, and other information I provide.
  8. I understand that I or the Participant may be required to meet specific participation, technology, equipment, testing, supervision, or facilitation requirements.
  9. I understand that some evaluation components may require me, as Parent or Guardian, to be present and facilitate only as instructed by BBA.
  10. I understand that materially inaccurate information, failure to provide required facilitation, Participant refusal, inability to participate, unauthorized assistance, or failure to follow testing procedures may prevent BBA from completing the evaluation.
  11. I understand that BBA will not create a BrainChild Blueprint™ & Plan when BBA determines there is insufficient valid and reliable information to responsibly do so.
  12. I understand that when an evaluation cannot be completed, BBA may provide only the portions of information it determines are sufficiently valid and appropriate to report.
  13. I understand that BrainChild Blueprint™ evaluation components must be completed by the deadlines established for my cohort, generally during the first four weeks unless a different deadline is provided.
  14. I understand that an approved extension may require movement to a future cohort and a $300 reactivation fee.
  15. I understand that BrainChild Blueprint™ cohorts have limited capacity and that enrollment fees are nonrefundable as described in these Terms and the applicable Enrollment Agreement, except where otherwise required by law.
  16. I understand that certain assessment components may be repeated only at BBA’s discretion and may require an additional fee.
  17. I understand that certain evaluation technology or equipment may not be included in the purchase price and may need to be used, borrowed, or independently purchased.
  18. I understand that evaluation and recommendation fees do not include the fees for programs, interventions, materials, equipment, or strategies that may later be recommended unless expressly stated otherwise.
  19. I understand that Participant-specific licenses, materials, activation fees, and monitoring fees may become nonrefundable once purchased, activated, assigned, ordered, provided, begun, or committed.
  20. I understand that fixed-price installment payments are not necessarily month-to-month memberships and that my financial obligation is governed by my Enrollment Agreement.
  21. I understand that certain BBA services may involve audio recording, video recording, automated transcription, or AI-assisted transcription when disclosed and appropriately authorized.
  22. I understand that certain group sessions may be recorded and made available to authorized program Participants as video, audio, transcripts, summaries, or other replay formats.
  23. I understand that AI-generated transcripts and summaries may contain errors and do not constitute BBA’s final conclusions unless expressly incorporated into a final BBA document.
  24. I understand that consent to evaluation recording, documentation, transcription, or group replay does not automatically authorize BBA to use my or the Participant’s identifiable image, voice, likeness, testimonial, or story for public marketing purposes.
  25. I acknowledge the ordinary and reasonably foreseeable risks associated with the applicable online, computerized, evaluation, intervention, home-based, and other BBA activities.
  26. I understand that individual outcomes vary and that no specific academic, developmental, educational, cognitive, communication, behavioral, or functional result is guaranteed.
  27. I understand that BBA maintains a separate Privacy Policy or Privacy Notice that may also apply to my information and the Participant’s information.
  28. I agree to respect the privacy of other BBA participants and families.
  29. I understand that BBA’s proprietary programs, curricula, materials, methodologies, and BrainChild™ brands remain the intellectual property of Brain Boost Academy, Inc.™
  30. I understand that I remain free to discuss my own experience with BBA and to make honest reviews, complaints, or other legally protected communications.
  31. I have had a chance to ask questions and I agree to these Master Terms & Conditions and to the Enrollment Agreement, financial terms, and program-specific policies applicable to the services purchased.

OUR COMMITMENT TO YOU AND YOUR FAMILY

At Brain Boost Academy, our purpose extends far beyond assessments, programs, and plans. Our work is centered on improving the lives of children, teens, young adults, parents, and the families who support them.

We understand that families often come to us after spending a great deal of time searching for answers, trying different approaches, and wondering what their child truly needs. We take the trust you place in us seriously.

Our approach reflects years of advanced training, professional education, applied experience, and direct work with children, teens, young adults, parents, and families. Just as importantly, we believe meaningful progress is built through collaboration. We value the knowledge you bring about your child or yourself, the perspective our team brings to the process, and the connection we develop as we work together.

Our goal is to help identify meaningful patterns of strengths and challenges, provide greater clarity about what may be contributing to learning difficulties, and help families make informed decisions about the next steps that may best support the Participant.

Thank you for trusting Brain Boost Academy and allowing us to be part of your family’s journey. We value the opportunity to work alongside you and are committed to approaching that work with care, curiosity, respect, and a genuine desire to help each Participant move toward greater confidence, capability, and success.